Warranty

What is covered: All parts defective in material and workmanship.
For how long: One year from purchase date.
What we will do: Repair or replace any defective parts.
What you must do:

1. Contact us for return and shipping instructions. You can call us at (888) 266-9865, or email us at service@livsure.com.

2. Pack the product in its original carton, and in the same manner in which you received it, or as identical as possible.

3. Include proof of purchase inside box.

4. Label and ship the unit, freight prepaid (by customer), to the address provided.

Other Conditions
The provisions of this warranty are in lieu of any other written warranty, whether express or implied, written or oral, including any warranty of merchantability or fitness for a particular purpose. The manufacturer's maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall the manufacturer be liable for special, incidental, consequential, or indirect damages. This warranty does not cover a defect that resulted from improper or unreasonable use or maintenance, accident, improper packing, or unauthorized tampering, alteration, or modification as determined solely by us. This warranty is void if the label bearing the serial number has been removed or defaced.

90-Day Replacement Policy

If any part requires repair during the first 90 days after receiving your product, due to manufacturer defect, then Liv Sure will replace it with a new unit, and will pay shipping both ways. 

What you must do:

1. Contact us for return and shipping instructions. You can call us at (888) 266-9865, or email us at service@livsure.com.

2. Pack the product in its original carton, and in the same manner in which you received it, or as identical as possible.

3. Include proof of purchase inside box.

4. Label and ship the unit with shipping label provided, to the address provided.

Money-Back Guarantee Policy

If for any reason you are not satisfied with your product(s), you can return it/them to Liv Sure for a full refund of the amount of the purchase. You have 30 days to do so from the time you receive your order.

Your only expense is to ship the product(s) back to us.

You must first contact us to obtain a return authorization number and further instructions. To avoid a delay in getting your refund to you, include a copy of your email or printed receipt. You can even just include a note that provides your name, address, phone number, and invoice number if possible.

It is highly recommended that you make sure the item you returned can be tracked (additional fee with the Post Office, but standard with other delivery services).

Liv Sure, LLC
334 North Marshall Way, Suite C
Layton, UT  84041

Toll Free: 888.266.9865
PH: 801.444.5100
FX: 801.991.4838

sales@livsure.com
www.livsure.com

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